Terms of Service

Who can use Where2

You must be at least 16 years old (or the age of digital consent where you live) to use Where2. By using it, you confirm you meet that requirement and that the information you give us is accurate.

Your account

Where2 is passwordless: you sign in with a one-time code sent to your email. Keep access to your email and your devices secure, since anyone with them may be able to reach your account. You are responsible for activity on your account. Tell us promptly if you think it has been accessed without your permission.

What Where2 does

Where2 helps you and the people you invite plan trips: itineraries, reservations, notes, maps, and AI-generated suggestions and summaries. It is an organizing and planning tool. It is not a travel agent, booking service, or provider of any transport, lodging, or activity, and we are not a party to any booking you make with a third party.

Your content

You keep ownership of the trips, reservations, notes, addresses, photos, and files you add (“your content”). You give us the limited permission needed to store, display, sync, and process it so we can run the app for you and for the trip members you share with. You are responsible for your content and for having the right to upload it. Do not upload anyone else’s personal or confidential information without their permission.

AI features

Some features use AI to generate suggestions, extract details from documents you upload, and summarize information. AI output can be wrong, incomplete, or out of date. Always verify anything you rely on, especially real-world logistics such as prices, hours, visa or entry requirements, closures, and travel advisories, with the official source before you act on it. AI suggestions are not professional travel, legal, medical, or financial advice.

Acceptable use

You agree not to:

• break the law or infringe anyone’s rights using Where2;
• upload malware, or attempt to breach, overload, or reverse-engineer the service;
• access another person’s account or data without permission;
• use the service to harass others or to store unlawful content;
• scrape, resell, or build a competing product from the service or its data.

Subscriptions, billing, and cancellation

Where2 offers an optional paid plan (“Pro”). When paid plans are available, the price, billing period, and any free-trial length are shown to you on the purchase screen before you buy.

• Auto-renewal. Paid plans renew automatically at the end of each billing period (for example, monthly or yearly) at the then-current price, and your payment method is charged, until you cancel. If a plan includes a free trial, it converts to a paid subscription and the first charge occurs when the trial ends, unless you cancel before then.
• How to cancel.You can cancel at any time in your app store’s subscription settings (Google Play or, later, the App Store), and Where2 also provides a link to manage your subscription in Settings. Cancellation stops future renewals; you keep Pro access until the end of the period you already paid for.
• Refunds.Payments are processed by the app store, and refunds are handled under that store’s refund policy. Except where the law or the store requires otherwise, payments are non-refundable and partial periods are not refunded.
• Price changes. We may change prices. If a change affects your renewal, we (or the app store) will give you notice beforehand as required, and price increases apply only to renewals after the notice, never retroactively.

Third-party services

Where2 relies on third parties to work, including your app store for billing, mapping and place data, an AI provider that processes the prompts and documents you submit to AI features, file storage for your uploads, and email delivery for sign-in codes. Your use of the app store and any link you open are also subject to those parties’ terms.

Service “as is”

We work hard to keep Where2 running, but it is provided “as is” and “as available,” without warranties of any kind, to the extent the law allows. We do not guarantee the app will be uninterrupted or error-free, or that any AI output or third-party information is accurate.

Limitation of liability

To the extent the law allows, Where2 is not liable for indirect, incidental, or consequential damages, or for any lost trips, bookings, data, or costs arising from your use of the app, AI output, or third-party bookings or information. Nothing in these Terms limits rights that cannot be limited under the law that applies to you.

Ending your use

You can stop using Where2 and delete your account at any time from Settings. We may suspend or end your access if you break these Terms or to protect the service or other users. You can export your data before deleting your account; see the account deletion page.

Changes to these Terms

We may update these Terms. If we make a material change, we will update the date above and, where appropriate, ask you to review and accept the new version the next time you use Where2. Continuing to use Where2 after a change means you accept the updated Terms.

Contact

Questions about these Terms? Email support@where2.tlh88app.store.